Field Bridge Systems - Privacy Policy

Privacy Policy

Last updated: September 27, 2026

Field Bridge Systems ("Field Bridge Systems," "we," "us") builds and manages websites for contractors and local businesses. This policy explains what information we collect through this website and our services, how we use it, and the choices you have. By using this website or our services, you agree to this policy.

Information We Collect

Information you give us. When you fill out a form, book a call, text us, or sign up for our services, we collect things like your name, business name, phone number, email address, and business address, plus anything you choose to include in your message.

Payment information. Payments are processed by Stripe. We do not see or store your full card number. Stripe's handling of your payment information is covered by Stripe's own privacy policy.

Website usage information. Like most websites, we may collect basic information automatically when you visit, such as your browser type, device type, IP address, pages viewed, and how you arrived at our site. We use cookies and similar tools, including analytics services such as Google Analytics, to understand how the site is used and to improve it. You can block or delete cookies in your browser settings.

Information from our clients' websites. When we build and host a website for a client business, visitors to that site may submit forms, call, or receive text messages through systems we manage. We handle that information on behalf of our client, only to deliver it to them and operate the services they pay for.

How We Use Your Information

We use your information to:

Respond to your questions and follow up on requests you make
Schedule calls and provide the services you sign up for
Process payments and manage your account
Send service-related messages, such as project updates, billing notices, and support replies
Improve our website and services
Meet legal obligations

We do not sell, rent, or trade your personal information.

Text Messaging (SMS)

If you provide your phone number and agree to receive text messages from Field Bridge Systems, we may send you messages related to your inquiry, appointments, account, or services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers who help us deliver messages (such as our messaging platform), strictly to operate the messaging service.

Who We Share Information With

We only share information when needed to run our business, including with:

Service providers that help us operate, such as our website and CRM platform, payment processing (Stripe), hosting, email, and messaging providers. They may only use your information to provide services to us.
Authorities or other parties when required by law, such as in response to a subpoena or court order, or when needed to protect our rights, prevent fraud, or protect someone's safety.
A buyer or successor if our business is ever sold or transferred, in which case this policy would continue to apply to your information.

How Long We Keep Information

We keep your information for as long as needed to provide our services, maintain records, and meet legal requirements. When it's no longer needed, we delete it or make it anonymous. Some information may remain in backups for a limited time.

Your Choices and Rights

You can ask us to access, correct, or delete the personal information we have about you by emailing us at [email protected]. You can opt out of marketing emails using the unsubscribe link in any email, and you can opt out of text messages by replying STOP. Depending on where you live, including California, you may have additional rights under local privacy laws, and we will honor valid requests.

Security

We use reasonable measures to protect your information. No method of storing or sending information online is 100% secure, so we can't guarantee absolute security.